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Problems with support emails

Posted: Tue Jul 27, 2004 11:36 pm
by avij
We're currently experiencing some problems with emails sent to the EBT support address - some messages sent to the contact address may bounce back to the sender. The problem should be resolved in a few days max, please have some patience. PM me directly in emergency situations, such as if you're unable to log in or similar.

Posted: Thu Jul 29, 2004 9:36 pm
by EuroBillTracker
Changes were made to DNS entries concerning emails. It will take a little time to propagate. Things should get better soon... we're working on it

Cheers

Posted: Sat Jul 31, 2004 11:53 am
by avij
As far as we're aware, the support email works again. PM me if you encounter problems emailing our contact address.

That was the good news. The bad news is that we lost quite a bit of mail in the process, some of them were unanswered :( If you've recently (or not so recently) sent an email to the EBT support team and haven't received an answer yet, please resend your message.